Returns
We want you to love every Staykation purchase. Please review our policy below before placing your order:
Exchanges Only – Pajamas & Apparel
We gladly offer exchanges for our pajamas and apparel. Items must be unworn, unwashed, and in their original packaging with tags attached. Exchanges must be initiated within 14 days of delivery. If we do not have the size in stock for the exchange then you will receive store credit (minus the 9.98 shipping fee).
Final Sale – Quillows, Blankets & Sale Items
All quillows, blankets, and any sale or discounted items are final sale. We’re unable to accept returns or exchanges on these items.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please notify us within 5 days of delivery. Include your order number and photos of the item(s), and our team will make it right as quickly as possible.
How to Start an Exchange
Email us at cs@shopstaykation.com with your order number, item(s) you’d like to exchange, and your preferred replacement size or style. We’ll send you detailed next steps.
Staykation is not responsible for lost or stolen packages. Please ensure you've added LABL to your order!